Terms And Conditions

Using this website indicates that you accept these Terms and Conditions together with our Privacy Policy.

If you do not agree, please refrain from using this site or placing any orders.

1. Information About Us

www.ziorris.com is a website operated by Khodke Enterprises, a sole proprietorship registered in India.

Business Address: Devhari Complex, 2nd Floor, Morshi Road, Behind Sahakar Bhawan, Amravati – 444601, Maharashtra
GST No: 27EKQPK3884Q1ZX
Email: [support@ziorris.com]

2. Your Status

 By placing an order on our website, you confirm that:
- You are legally capable of entering into binding contracts under Indian law.
- You are purchasing for personal use and not for resale or commercial distribution.
- You are a resident of India and fall within our serviceable delivery areas.


3. Formation of Contract

- After placing an order, you will receive an acknowledgment email or SMS confirming receipt. This does not mean your order has been accepted.
- Your order constitutes an offer to purchase a product. Acceptance occurs when we dispatch your order and send a Dispatch Confirmation.
- If an item is unavailable, we will notify you and offer a refund, store credit, or exchange.
- Ziorris reserves the right to refuse or cancel any order for reasons including stock unavailability, payment failure, or suspected fraudulent activity.

4. Availability and Delivery

- Orders are typically processed within 1–5 business days, excluding weekends and public holidays.
- Estimated delivery time across India is 5–10 business days, depending on your location.
- Shipping is free across India except for select remote or unserviceable pincodes (shown at checkout).
- You will receive tracking details once your order is dispatched.
- Ziorris is not liable for delays due to incorrect addresses, courier issues, or circumstances beyond our control.


5. Price and Payment

- All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
- Payment can be made via UPI, credit/debit cards, net banking, or Cash on Delivery (COD).
- Prices and availability are subject to change without notice, but confirmed orders will not be affected.
- In case of a pricing error, Ziorris reserves the right to cancel the order and issue a refund.
- Only one promotional code may be applied per order unless otherwise stated.

6. Returns & Exchange Policy

- Once your order is delivered, you can raise a return or exchange request through our Returns Portal within the allowed window.

To qualify:

- Items must be unused, unwashed, unworn, and in original packaging with all tags intact.
- Returns are accepted within 7 days for refunds or up to 15 days for store credit after delivery.
- Certain items such as sale items, offers, or hygiene-sensitive categories (e.g., bodysuits, jumpsuits) are non-returnable.
- Refunds are processed within 7–10 business days after quality check.
- Shipping charges (if applicable) are non-refundable.


For complete details, please refer to our [Returns & Exchange Policy].

7. Our Liability

If we fail to deliver your order or deliver products that are damaged, defective, or incorrect, our obligation is limited to:

  • Repairing or replacing the affected product, or

  • Refunding the amount paid for that item.

Ziorris will not be liable for indirect, incidental, or consequential losses including loss of profit, goodwill, or data.
Our total liability under any contract shall not exceed the total amount paid for your order.

Nothing in these Terms excludes our liability for fraud, negligence, or any matter that cannot be legally limited under Indian law.

8. Intellectual Property Rights

All designs, images, logos, text, and content on www.ziorris.com are the exclusive property of Khodke Enterprises and are protected under Indian copyright and trademark laws.
- You may not reproduce, modify, or use our intellectual property without prior written consent.
- Unauthorized use may result in legal action.

9. Written Communications

By using our website, you agree that communications from Ziorris will primarily be electronic — via email, SMS, WhatsApp, or website notifications.
 You consent to receive all information, updates, and legal notices in electronic form, satisfying any legal requirement for written communication.

10. Events Outside Our Control (Force Majeure)

Ziorris is not liable for any delay or failure to perform obligations caused by events beyond our reasonable control, including:
 natural disasters, strikes, war, government restrictions, transportation disruptions, or internet outages.

During such events, obligations are suspended for the affected period, and we will make reasonable efforts to resume normal service.

11. Waiver

If Ziorris does not enforce any provision of these Terms, it shall not constitute a waiver of our rights.
 Any waiver of a particular default does not imply a waiver of future defaults.
 No waiver is valid unless issued in writing.

12. Entire Agreement

These Terms and Conditions, along with any policies referenced (including our Privacy Policy and Returns Policy), form the complete agreement between you and Ziorris.
 They supersede all prior discussions or communications.
 Nothing in this clause limits liability for fraudulent misrepresentation.

13. Our Right to Vary These Terms

Ziorris reserves the right to revise these Terms at any time without notice.
 Changes may reflect updates in law, business practices, or technology.
 The Terms applicable to your purchase will be those in effect at the time you place your order.

14. Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
 Any disputes shall fall under the exclusive jurisdiction of the courts of Amravati, Maharashtra.

15. Discount Code Terms and Conditions

From time to time, Ziorris may issue discount codes or promotional offers through official channels.

Discount codes:

  • Are valid for purchases made on www.ziorris.com only.

  • Cannot be combined with other promotions, offers, or sale items.

  • Are non-transferable and hold no cash value.

  • May exclude certain product categories or collections.

  • Can be withdrawn or modified at any time without notice.

Misuse of discount codes may result in order cancellation or account suspension.

16. Third Party & User Content

By engaging with Ziorris on social media using our official hashtags (e.g., #Ziorris), you grant Khodke Enterprises a worldwide, royalty-free license to use, display, and share your tagged content for marketing, advertising, or promotional purposes across digital platforms.

You confirm that:

  • You own the content or have permission to share it.

  • Your submission does not infringe any third-party rights.

  • Ziorris may adapt content for clarity or formatting without altering its intent.
  • We are not responsible for any claims related to unauthorized submissions.