Privacy Policy

This Privacy Policy (“Policy”) outlines how Khodke Enterprises, a sole proprietorship operating under the brand name Ziorris (“Ziorris”, “we”, “our”, “us”), collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website www.ziorris.com (“Website”).

We value your trust and are committed to protecting your personal data in accordance with applicable laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By accessing or using this Website, or by otherwise providing your personal information, you expressly consent to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please refrain from using the Website.

2. Information We Collect

We may collect and process personal and non-personal information about you, including but not limited to:

  • Personal Identification Details: Name, contact number, email address, date of birth, and postal address.

  • Payment & Billing Information: Credit/debit card details, UPI, bank account information, billing address, and related payment verification data.

  • Shopping & Behavioural Information: Purchase history, preferences, wishlists, and browsing activity.

  • Device & Technical Data: IP address, device identifiers, browser type, location data, and operating system.

  • Communications Data: Information from customer service interactions, reviews, messages, feedback, or emails.

Ziorris does not request or store sensitive personal data such as passwords, PINs, or OTPs. We urge users to exercise caution and to report any suspicious communication requesting such details.

3. Purpose of Data Collection and Use

Your data is collected and processed for the following purposes:

  • To process, verify, and fulfil your orders and returns.

  • To communicate order status, offers, and customer service updates.

  • To personalize user experience and improve our Website’s functionality.

  • To analyse consumer behaviour and preferences for internal insights.

  • To prevent fraud, misuse, or unauthorized access.

  • To comply with applicable legal, regulatory, or contractual obligations.

You may, at any time, opt out of receiving marketing communications by following the unsubscribe link or contacting our support team.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

  • Remember your preferences and login information.

  • Improve site performance and navigation.

  • Measure promotional effectiveness and user engagement.

Most cookies are temporary and deleted after your session ends. You can modify your browser settings to block cookies; however, certain features may not function optimally.

We may also use analytics tools such as Google Analytics to collect non-personally identifiable information to understand user behaviour and improve our services.

5. Third-Party Sharing and Advertising

We may share limited personal information with trusted third-party partners (such as payment gateways, logistics providers, or analytics platforms) solely for the purpose of order processing, delivery, or business operations.

These third parties are bound by strict confidentiality agreements and are not permitted to use your information for any purpose other than the one for which it was disclosed.

Our Website may contain links to third-party sites. Ziorris does not control or assume responsibility for the content or privacy practices of such websites, and you are advised to review their respective privacy policies before providing any information.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfil the purpose for which it was collected;

  • Comply with legal, accounting, or reporting obligations;

  • Prevent fraud and resolve disputes.

Once such purposes are fulfilled, your data may be securely deleted or anonymized for statistical use.

7. Protection of Personal Information

We employ commercially reasonable security measures and encryption protocols to safeguard your personal data from unauthorized access, misuse, loss, or alteration.

While we take all reasonable precautions, no system can guarantee absolute security. You acknowledge that you share information with us at your own risk, and Ziorris shall not be liable for any unauthorized access beyond our reasonable control.

8. Children’s Privacy

Access to our Website is restricted to individuals aged 18 years or above who can form legally binding contracts under Indian law.
 We do not knowingly collect personal information from minors. If such data is inadvertently collected, it will be deleted upon notification.

9. Your Rights and Choices

You may exercise the following rights with respect to your personal data:

  • Access and review your information;

  • Update, correct, or delete inaccuracies;

  • Withdraw consent for specific data uses;

  • Request deletion of non-essential data;

  • Opt out of marketing communications.

To exercise these rights, please contact us at the email address provided below. We may verify your identity before acting on your request to ensure data security.

10. Consent

By using our Website or providing your information, you consent to the collection, storage, and processing of your personal information in accordance with this Policy.
If you share another person’s information (for example, while gifting an order), you confirm that you have obtained their consent to share such details.

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated on our Website with a revised “Effective Date.” We encourage you to review this page from time to time.

12. Contact Information

Khodke Enterprises (Ziorris)
 Business Address: Devhari Complex, 2nd Floor, Morshi Road, Behind Sahakar Bhawan, Amravati – 444601, Maharashtra
 Email: [support@ziorris.com]
 Website: www.ziorris.com

For any concerns regarding data usage, correction, or removal, please contact us at the above email ID.